Day Dreamer World commits to ship all ordered goods (except the custom ones) within 2-5 business days after the full payment of the purchase is received including shipping costs and any shipping upgrades. No exceptions.
Your item(s) will arrive neatly packaged in kraft mailer box. If your purchase is a gift, to be sent directly to the recipient, please outline instructions at the time of purchase.
In case you need to get a product by particular date (e.g. Baby Shower, Birthday and etc.), please feel free to contact us and we will do our best to accommodate your request.
US & Canada - we deliver using USPS First Class Mail (it usually takes about 3-5 business days to get a delivery). Expedited shipping for an additional fee is available upon request.
Europe - we deliver using Lithuanian Post (it usually takes about 3-5 business days to get a delivery inside Europe). Expedited shipping for an additional fee is available upon request.
Asia, Australia & Latin America - we deliver using USPS First Class Mail (it usually takes about 3-7 business days to get a delivery). Expedited shipping for an additional fee is available upon request.
Please let us know if you have any problems with your purchase. At Day Dreamer World we are fully committed to making sure you get the product you want in its perfect condition.
Although the majority of deliveries arrive on time, some items may be delayed due to public holidays, inclement weather or slow postal services.
Unfortunately we cannot influence delivery times after dispatching items at the post office and cannot be held responsible for items which arrive late.
In case of Force Majeur, Day Dreamer World obligations are procrastinated. A Force Majeur is in the event of war, civil war, revolution, riot, governmental measures, strike, lockout, blockage, failure of electricity, telephone or internet service, natural disasters or similar events. However, we will try to do everything we can to solve the matter for our customers as soon as possible.
Easy Returns & Exchanges
If for some reason you are not completely satisfied with your purchase from our shop, we will gladly issue a store credit or exchange the item within 14 days upon receipt. The item must be returned in unused condition and in its original package. Any item that is not in the same condition as it was shipped will not be accepted as a return. Shipping costs are non-refundable and return shipping fees are under the responsibility of the customer.
If you wish to return an item, please contact Day Dreamer World (firstname.lastname@example.org) before sending it back for return instructions. Please include your order # and the name of the item you are returning. For your protection please ensure that your return is shipped via insured carrier. Day Dreamer World is not responsible for returns that are lost in the mail.
We reserve the right established by law to not change or accept returns of good quality custom made bedding, kids clothing and toys.
In the unlikely case when damage occurs during shipment or you will receive a wrong purchase item, please return the entire package in order to receive a full refund or process an exchange. All damages must be reported within 48 hours upon receiving your order.